Refund Policy

Effective Date: September 25, 2025

At Xtreme HD IPTV, we strive to provide premium IPTV services and ensure your satisfaction. To give our customers peace of mind, we offer a 3-day refund policy for new subscriptions.

1. Eligibility for Refund

Refunds are available under the following conditions:

The request is made within 3 days of your initial subscription purchase.
The subscription is a new purchase and has not been previously canceled or refunded.
Refund requests are for issues directly related to service performance or technical accessibility.

Note: Lifetime subscriptions, renewal payments, or third-party purchases through other platforms may have different terms and may not be eligible for this refund.

2. How to Request a Refund

To request a refund:

Contact our support team via support@xtremediscount.net within 3 days of purchase.
Include the following details in your email:
- Full name used for the subscription
- Email address associated with the account
- Transaction ID or order number
- Reason for requesting the refund
Our support team will review your request and respond within 24–48 hours.

3. Refund Processing

Approved refunds will be processed using the original payment method.
Depending on your bank or payment provider, it may take 3–7 business days for the refund to appear in your account.
Refunds are limited to the purchase price of the subscription only; any additional fees (such as transaction or currency conversion charges) are non-refundable.

4. Non-Refundable Situations

Refunds will not be granted in the following cases:

Requests made after 3 days.
Service interruptions caused by the user’s internet connection, device issues, or improper setup.
Content restrictions due to regional licensing.
Partial use of the subscription or dissatisfaction unrelated to technical issues.

5. Contact and Support

If you have questions or need assistance with a refund, please contact us directly:

Email: support@xtremediscount.net
Website: https://xtremediscount.net/

Our team is available 24/7 to ensure your refund requests are handled promptly and professionally.

6. Important Notes

Refund requests must be made within 3 days of purchase. Late requests cannot be processed.
We recommend contacting our support team immediately if you experience any technical issues.
By purchasing Xtreme HD IPTV, you acknowledge and agree to this 3-day refund policy.